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Frequently Asked Questions (FAQs)
  1. "Where do you get your cats and dogs?"
  2. "What is the difference between RESCUE, the pound, and the Arizona Humane Society?"
  3. "What do these terms "Adoptable", "Treatable" and "Unadoptable" mean?
  4. "What does "No Kill" mean?
  5. "How do you select the ones you save?"
  6. "How do I adopt an animal?"
  7. "Why can't I adopt today?"
  8. "Do you have puppies/kittens?"
  9. "How much does it cost to adopt one of these animals?"
  10. "What happens to the animals you can't adopt out?"
  11. "Why should I adopt someone else's problem?"
  12. "Where is your shelter?"
  13. "Can you take my pet that I can't keep?"
  14. "If I were going to support one animal organization this year, why should I choose RESCUE?

 

1. "Where do you get your cats and dogs?"

RESCUE Response:
All of our dogs and cats are rescued from the euthanasia lists at Maricopa County Animal Care and Control (AC&C) or from the "treatable" and "unadoptable" categories of animals at the Arizona Humane Society (AHS). Once we rescue them, they stay with us until we find them a loving, permanent home. For every animal we place, we are back rescuing another.

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2. "What is the difference between RESCUE, the pound, and the Arizona Humane Society?"

RESCUE Response:
The pound, (AC&C), is a county run department and has traditionally been the place where people go to drop off animals they no longer want to care for. AC&C is also tasked with taking in stray dogs. Because of the incredible number of people who turn in their animals every day, AC&C runs out of space to house the animals and has to kill hundreds and hundreds of cats and dogs every week. Sadly, Maricopa County has one of the highest euthanasia rates in the nation. This is not AC&C's fault. The blame lies with uncommitted owners and those who allow their pets to breed.

The Arizona Humane Society (AHS) is a non-profit organization, like RESCUE. Unlike RESCUE they take in animals directly from owners who have decided they can no longer keep them or who no longer want them. They also provide assistance in cases of animal cruelty. Like AC&C, they can receive over 100 animals in a single day, and must euthanize as they run out of space to house these cats and dogs. AHS also euthanizes animals that become sick or are deemed "treatable" or "unadoptable".

In contrast to both AC&C and AHS, RESCUE does not take animals from the public, nor do we take in strays. Our sole focus is those animals who, through no fault of their own, find themselves awaiting death. Because of our controlled volume, we are able to fully dedicate ourselves to finding the best possible human/animal match for each life saved. With each placement, we are back rescuing another

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3. "What do these terms "Adoptable", "Treatable" and "Unadoptable" mean?

RESCUE Response:
Although the exact definition of these words can vary from organization to organization, in the organizations that euthanize, "adoptable" distinguishes healthy, well-adjusted animals while "unadoptable" defines those animals who are terminally ill, vicious or have otherwise been deemed detrimental to the community. The "treatable" animals are those who are not currently completely healthy and/or well-adjusted, but with appropriate veterinary treatment and/or training would become so. (Examples: a cat with a broken tooth is not considered adoptable because she needs dental work. A dog who is not leash-trained would be treatable because he is not well-socialized.)

It is critical to note that these categories can be extremely subjective. One organization's "unadoptable" or "treatable" animal becomes another's adoptable animal. It is important to note that the vast majority of animals in RESCUE's system were categorized as either "treatable" or "unadoptable" by either AHS or AC&C. Once with us, not only are they "adoptable", many find their permanent home within short period of time. Our adopters are constantly amazed that their new lifetime companions were once considered unadoptable . . . it's clear these animals just needed a second chance!

RESCUE does not use categories to classify its animals. We focus on the number of lives saved and placed into permanent homes. We feel that every life is precious and once they enter our system they are our responsibility for life. We will always take our animals back regardless of how silly or serious the return reason may be. We could never look our volunteers in the eyes with pride if we didn't.

We take pride in the fact that our historical return rate is less than 15%, which is substantially lower than traditional animal shelters.

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4. "What does "No Kill" mean?"

Rescue Response:
"No Kill" is a term that was coined by Rich Avanzino in the 1990's that is designed to make distinctions between the various types of organizations in the animal welfare movement. The term is a bit of a misnomer since for the vast majority of "No Kill" organizations what that "No Kill" really means is "very rarely kill". The most important distinction here is that "No Kill" groups do not euthanize because they have run out of space (and therefore need to euthanize animals to make room for the non stop influx of animals abandoned by their owners). Virtually all "No Kills" however, will euthanize an animal that has shown repeated aggression towards people or other animals, or has a terminal illness that significantly impacts the animal's quality of life. While all "No Kill" organizations euthanize in rare cases, when they decide to euthanize vs. decide to continue working with the animal varies from organization to organization.

Every year RESCUE is faced with making a handful of extremely difficult decisions regarding particular animals. These decisions are never taken lightly. They are always done with the inclusion of our staff, volunteer leaders and other volunteers who have had significant interaction with the particular animal in question. In each case we also seek input from our experienced professional behaviorists and our veterinarians. It is always done with consideration for the interests of the animal in question, other animals and the public.

We are proud of our stance in this regard and have in many cases invested months and months with multiple experts attempting to correct potentially dangerous behaviors or treat major diseases. Most often times we are successful and it is a cause for celebration. Sometimes we are placed in the difficult position of having to recognize that despite everyone's best efforts, an animal must be put down because he is terminally ill and suffering, or poses a danger to the community. In each case, we work tirelessly to make the best decision for all parties.

If you have any questions about our beliefs in this regard please feel free to contact us.

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5. "How do you select the ones you save?"

RESCUE Response:
It's hard! With well over 100 animals being killed every single day in this county, we regularly find ourselves faced with the toughest decision of all: who lives and who dies? We are at AC&C facilities at least once a week evaluating the animals scheduled to be destroyed and then choosing from those the ones we are able to offer a second chance at life. Our volunteers have evaluated tens of thousands of animals since 1995 and have become adept at assessing personality, temperament and age.

Many factors go into deciding which animals we take. We evaluate our cage space and foster family availability. We look how quickly we believe we can place a particular animal because we know that when we do, we can then go back and save another! We look at age, size, sex, breed and temperament, trying to make the best decisions for the organization while best serving the animals and the potential adopters.

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6. "How do I adopt an animal?"

RESCUE Response:
Starting in 2002, we initiated our MatchMaker Adoption Service. The purpose of this program is to fully understand the needs, wants and requirements of our potential adopters in order to combine that with our extensive knowledge of the animals in our system so that we can make the best possible matches. Many people "fall in love" with a picture from an animal's biography. Often their instincts lead them to the best choice for them, but equally as often when we take the time to assess the adopter's lifestyle, needs and what the adopter wants in a pet over the next 10 or 20 years, we can make even more appropriate suggestions.

Our MatchMaker Adoption Service has three steps, briefly outlined below:

Step 1 - You fill out and submit one of our on-line MatchMaker Information Forms. Thoughtfully filling out this form enables us to gather information on what you are looking for in a new pet, and in understanding the particular concerns you family has about integrating a new pet into your household.

Step 2 - Typically within 72 hours, you will receive a call from a RESCUE MatchMaker. Based on that conversation, our MatchMaker will be in a position to discuss the most appropriate potential animals matching your criteria. A face-to-face meeting between your family and the animal(s) that seems to be the best match will then be scheduled if all parties agree to move forward.

Step 3 - The time has arrived! This is where you and your family meet your potential new pet to assess the match. You and the Adoption Counselor may decide the match is there. If so, the adoption will be finalized. You may decide to meet another of our animals that might be a better fit. You may decide there is no animal currently in our system that meets exactly what you are looking for. Don't despair! Once we have come this far in the process, we know your needs and will be on the lookout for future potential matches. Sadly, given the sheer number of animals facing euthanasia every week at Maricopa County animal shelters, we have a very good chance of finding what you are looking for within a few weeks.

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7. "Why can't I adopt today?"

RESCUE Response:
We have chosen to create a service that asks the potential adopter to fully think through and consider the commitment they are about to make. We want people to take the time to reflect on the lifestyle, financial, and other considerations they are about to take on for the next 10 - 20 years with the addition of a new pet. We want them to be sure, fully aware of the potential challenges that come with pet ownership.

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8. "Do you have puppies/kittens?"

RESCUE Response:
We generally focus our rescue efforts on adult animals, but during kitten season we rescue many pregnant or nursing moms and often have dozens of kittens to choose from.

Unlike cats, dogs breed year round. Most of the healthy puppies are adopted from AC&C and never find themselves on the euthanasia list needing our help. The puppies that are unfortunate enough to be on the euthanasia list are often exhibiting signs of illness. The sad reality is that we typically cannot rescue them because of the high incidence of distemper and parvo in young dogs. We occasionally rescue pregnant dogs, and will then have their litters available for adoption once the puppies have been weaned and sterilized.

Here are some of the many advantages to adopting a more mature animal:

  •  They don't require your constant attention and supervision.
  •  They are often already housetrained. (If they're not completely  housetrained, an older animal is usually easier to train!)
  •  Their personality is significantly formed and who you are adopting is a  "known quantity".
  •  Their immune systems are developed and they are less vulnerable to  disease.

Young animals require lots and lots of time, attention, training and socialization from their owners. Young animals do not yet know the rules of acceptable behavior: What's wrong with going to the bathroom in the house? How come I can't chew that shoe, it was lying on the floor like it was left just for me! You petted me roughly and in play, of course I bit you; this is how I used to play with my brothers and sisters!

Even if the young cat or dog is starting to understand some of the rules, the young one doesn't have the temperament, maturity, and impulse control to pay consistent attention to those guidelines. As a result, puppies and kittens require far more exercise and interaction and supervision than adults. This is especially true if you have children!

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9. "How much does it cost to adopt one of these animals?"

RESCUE Response:
Our Adoption Services fee is $95 for cats and $125 for dogs. All of our cats are spayed or neutered and have tested negative for feline AIDS and feline leukemia (two of the most prevalent fatal cat diseases). All of our dogs have also been spayed or neutered, received their rabies vaccine and have been licensed with the County. This services fee is not an adoption fee but rather an attempt to help offset the investment we have already made in our animals.

Our monthly veterinary bills are in the tens of thousands of dollars every month and these Adoption Services fees only begin to cover our costs. Any additional donation you can make is fully tax-deductible and helps ensure that we can continue our work for the animals.

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10. "What happens to the animals you can't adopt out?"

RESCUE Response:
We have not had any animals we can't adopt, but each year there are some that due to unpredictable aggression or a terminal medical diagnosis, we choose to humanely euthanize. These are always difficult decisions and we make them as thoughtfully as possible by utilizing our veterinary specialist, animal behaviorists, and our volunteers.

Sometimes we will have a cat or dog with special needs who may be with us for a long period. But, even when we began to think we would never find a home, the perfect owner always seems to show up!

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11. "Why should I adopt someone else's problem?"

RESCUE Response:
While other people may have considered their dog or cat to be a "problem", virtually without exception the animals in our system are NOT problem dogs or cats. Instead, they are animals who desperately want to find a family to love and care for them. Undoubtedly, some have not received the attention, exercise and training that all happy, well-adjusted animals need. A new family will need to be prepared to provide that while also taking into consideration that the dog or cat is struggling to learn the boundaries and rules and recognize that while he has been abandoned in the past, this time he is here to stay.

Because each one of our RESCUE animals has been abandoned at least once in their lives, most temporarily suffer from separation anxiety when they are not with their new owners. While you know you will be back in a few hours or at the end of a work day, all the animal knows is: this new person that I've come to love is gone. Proper care, therefore, needs to be taken early on so that the animal feels more comfortable and isn't destructive. For dogs this most often means crating and for cats putting them in a single room. Depending on the animal, it can take just a few days, weeks, or maybe months before both you and they can feel comfortable while alone. These aren't bad animals, just scared ones needing reassurance - and it's reassurance a caring owner can easily provide.

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12. "Where is your shelter?"

RESCUE Response:
Ironically, RESCUE is as homeless as the animals it serves. We have established ourselves as a "virtual shelter" with several veterinary boarding facilities, and most importantly a network of incredible, loving foster homes. While not having a central facility does create logistical challenges, it has not stopped us from becoming Maricopa County's largest no-kill animal rescue organization in just eight years of existence. Our network of over 400 active volunteers allows us to do incredible work in a cost-effective manner. With little overhead, we are able to budget our dollars directly toward the care of our animals.

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13. "Can you take my pet that I can't keep?"

RESCUE Response:
We do not take in animals from the public. Our exclusive mission is euthanasia list rescue.

If you have challenges with your pet, please hire a professional behaviorist or trainer. We have links to several outstanding professionals that we work with on our Partners Page. These professionals can help most people work through the challenges they face with their pet. Many issues can be "fixed" in one or two sessions. While in the scheme of your animal's life, the economic investment is relatively small, it does require work and reinforcement on your part. Also, check out our Recommended Readings to educate yourself on animal behavior.

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14. "If I were going to support one animal organization this year, why should I choose RESCUE?

RESCUE Response:
Great Question! We will use your contribution more effectively and efficiently than any other animal rescue organization. Scratch & Sniff, a local non-profit organization that raises hundreds of thousands of dollars for animal organizations here in the Valley, conducted an assessment of every organization that applied for funding (including The Animal Welfare League, Arizona Cats, Friends For Life, CABRA and dozens of others). Scratch and Sniff found that RESCUE had the most efficient use of funds when total income was divided by number of adoptions.

Please also remember our extremely low return rate and our lifetime commitment to the animals we rescue. Please help support our vision - Elevating the status of animals in society through facilitating a culture change in how people acquire animals and how they commit to those animals they choose to be a part of their family.

Remember, there are a variety of ways you can support RESCUE. Check out our Donation Programs and our Volunteer Program. Thanks!

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